Default solution folder, feel free to edit or delete it.

Computer won't come on
If you have a computer that will not come on please check to ensure the power cord is plugged in securely at both ends before submitting a help ticket. 
Sat, 15 Aug, 2015 at 9:02 PM
Helpdesk Ticket Best Practices
When you leave a helpdesk ticket, your name, room number, and which building you are in are helpful.  This aids our ability to locate and complete your requ...
Thu, 10 Aug, 2017 at 12:19 PM